tag:status.drieam.com,2005:/history Drieam Status - Incident history 2026-03-30T10:30:44.812+00:00 Drieam tag:status.drieam.com,2005:Incident/cmnd1rxnz092u1r8c6gp15xh6 2026-03-30T10:30:44.812+00:00 2026-03-30T10:30:44.812+00:00 Portflow: some features are not working correctly. Type: Incident

Duration: 15 minutes

Affected Components: Portflow

Mar 30, 10:30:44 GMT+0
Investigating - We are currently investigating this incident..

Mar 30, 10:33:22 GMT+0
Identified - Some creation tasks (e.g. adding new evidence) are currently not working in Portflow. We are currently implementing a fix and expect an update before 13.00 CEST..

Mar 30, 10:45:28 GMT+0
Resolved - This incident has been resolved. An unconventional cumulation of circumstances led to this error. Our apologies for the inconvenience..

]]> tag:status.drieam.com,2005:Maintenance/cmk3qtpy404hi93cs8xwhpzw7 2026-01-24T09:00:00.000+00:00 2026-01-24T10:00:00.000+00:00 Scheduled maintenance Eduframe Type: Maintenance

Duration: 1 hour

Affected Components: Eduframe

Jan 24, 10:00:00 GMT+0
Completed - Maintenance has completed successfully..

Jan 24, 09:00:00 GMT+0
Identified - We are planning scheduled maintenance for Eduframe on Saturday, January 24th, from 10:00 AM to 12:00 PM CET. During this time, Eduframe will be unavailable..

]]> tag:status.drieam.com,2005:Maintenance/cmix0tm0w03y0139owvl9ez5h 2026-01-17T09:00:00.000+00:00 2026-01-17T09:00:01.000+00:00 Qualtrics LTI Maintenance 17th of January 2026 Type: Maintenance

Duration: 2 hours

Affected Components: Qualtrics LTI

Jan 17, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Jan 17, 11:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jan 17, 09:00:00 GMT+0
Identified - We have scheduled a maintenance window to perform a necessary database upgrade on Saturday the 17th of January 2026\. During this timeframe QualtricsLTI will not be available for use. .

]]> tag:status.drieam.com,2005:Maintenance/cme8ji46q001o14mebeu8175w 2025-11-15T09:00:00.000+00:00 2025-11-15T09:00:00.000+00:00 Infrastructure update for Portflow. Type: Maintenance

Duration: 1 hour

Affected Components: Portflow

Nov 15, 09:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to update our infrastructure for Portflow. Portflow will not be available during that time. Learners can still use the mobile app in offline mode..

Nov 15, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Nov 15, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.drieam.com,2005:Incident/cmgywz3oj0180c4aur0zmm8lm 2025-10-20T09:09:22.685+00:00 2025-10-20T09:09:22.685+00:00 Limited availability. Type: Incident

Duration: 5 hours and 8 minutes

Affected Components: StudyCoach, Portflow, Eduframe, Qualtrics LTI

Oct 20, 09:09:22 GMT+0
Investigating - As AWS is currently experiencing a worldwide outage, affecting our many online services, including our hosting provider Heroku, our products are experiencing limited availability. We'll update this channel once we know more, or at the latest at 13.00 CEST..

Oct 20, 10:22:16 GMT+0
Identified - AWS is reporting signs of recovery. The availability of our apps is also stabilizing. We are continuing to monitor our services. Next update before: 15.00 CEST..

Oct 20, 12:34:28 GMT+0
Monitoring - AWS is slowly restoring from the worldwide outage and our products are running smoothly most of the time again. We'll keep monitoring the situation. Next update before: 18.00 CEST.

Oct 20, 14:17:46 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/cmffihm1l000kj5c5ocilcpt1 2025-09-11T14:36:32.018+00:00 2025-09-11T15:06:09.068+00:00 Some Portflow background tasks are not being executed (notifications, etc.) Type: Incident

Duration: 1 hour and 1 minute

Affected Components: Portflow

Sep 11, 15:06:09 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 11, 14:36:32 GMT+0
Identified - Due to an issue at our Cloud Hosting Platform, Heroku, we're experiencing delays and incomplete executions of some background tasks in Portflow. The application is still operational, however, some actions like snapshots creations, file previews, LMS/VLE assignment imports, template imports, or notifications are not completing or failing. We're currently trying to resolve this. Next update before 17.30 CEST.

Sep 11, 15:37:30 GMT+0
Resolved - This incident has been resolved. Our sincere apologies for the inconvenience. Background tasks have been restarted (where possible) and will be completing soon..

]]> tag:status.drieam.com,2005:Incident/cmff82gep00e873ossejayjzt 2025-09-05T15:30:00.000+00:00 2025-09-17T07:57:38.495+00:00 Assignments sporadically not marked as completed or graded in Canvas after Qualtrics survey submission Type: Incident

Duration: 11 days, 16 hours and 28 minutes

Affected Components: Qualtrics LTI

Sep 17, 07:57:38 GMT+0
Resolved - This incident has been resolved. We have confirmed that Qualtrics responses from 11th September 08:27 UTC for surveys with the Canvas submission setting enabled will have been posted successfully to Canvas. As we noted in our recent email, even though the issue is resolved, you still need to make sure your datacenter IDs are updated. Please let us know once you have done so. Our sincere apologies for any inconvenience caused..

Sep 5, 15:30:00 GMT+0
Investigating - We are currently investigating this incident..

Sep 11, 08:53:30 GMT+0
Identified - We are continuing to work on a fix for this incident..

Sep 11, 12:53:11 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 12, 16:12:02 GMT+0
Monitoring - We have identified a technical issue. Since at least Friday, September 5th, some submissions for Canvas assignments are not being marked as complete or graded after a student has responded to the survey. We sincerely apologize for any inconvenience this has caused. Not all customers were impacted. This issue might have impacted you if one or more of your surveys met the following criteria: * The survey was live in recent weeks. * The survey was set to one of the ‘With Canvas submission’ grading options. If you have ‘No Canvas submission’ set on all of your surveys, you should not have been impacted by this issue. ![Screenshot 2025-09-12 at 16.47.52.png](https://res.cloudinary.com/sup/image/upload/v1757690911/ktjxt5uxvluobhysrrhj.png) The problem has been addressed. For most customers, any impacted survey submissions should now be corrected and present in Canvas. However, there are two important points to note: * The timestamp might not be when the student actually submitted the survey. If you have due dates set on your Canvas assignments, we recommend checking the response date & time in Qualtrics for each student submission that might have been marked as late. * **If your Qualtrics organization URL contains a legacy Qualtrics datacenter ID, or if it is a Qualtrics vanity URL, this issue is not yet resolved. We will reach out to you next week (on Monday, September 15th) if you are still affected by this issue with next steps.** This is the list of legacy Qualtrics datacenter IDs: * ca1 * co1 * az/az1 * sjc1 * eu/eu1/eu2 * au1 We appreciate your patience as we work to resolve this issue as quickly as possible. If you have questions, please don’t hesitate to reach out. We'd be happy to set up a meeting to help you. .

]]> tag:status.drieam.com,2005:Incident/cmeh2l1h10003xs017tw6hpam 2025-08-16T08:40:00.000+00:00 2025-08-16T08:40:00.000+00:00 Intermittent performance issues Eduframe Type: Incident

Duration: 2 days, 4 hours and 59 minutes

Affected Components: Eduframe

Aug 16, 08:40:00 GMT+0
Investigating - We are currently experiencing intermittent performance issues. Customers may notice that: * Pages load more slowly than usual. * Some API requests may return 500 errors. We are actively investigating and working to resolve the issue. We will provide updates as soon as possible..

Aug 18, 13:38:40 GMT+0
Resolved - The performance issues we were experiencing have been resolved. We will continue to closely monitor our systems to ensure everything remains stable. We will post a final update if any new information becomes available..

]]> tag:status.drieam.com,2005:Maintenance/cmdo6l3ip00q3134e84cdx57t 2025-08-16T08:00:00.000+00:00 2025-08-16T08:00:01.000+00:00 Scheduled maintenance Eduframe Type: Maintenance

Duration: 2 hours

Affected Components: Eduframe

Aug 16, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Aug 16, 08:00:00 GMT+0
Identified - We are planning scheduled maintenance for Eduframe on Saturday, August 16, from 10:00 AM to 12:00 PM CEST. During this time, Eduframe will be unavailable..

Aug 16, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.drieam.com,2005:Maintenance/cmbt538r2000hc0qfq8iyzg8c 2025-07-26T08:00:00.000+00:00 2025-07-26T08:30:00.000+00:00 Portflow Database Maintenance & Upgrades Type: Maintenance

Duration: 30 minutes

Affected Components: Portflow

Jul 26, 08:30:00 GMT+0
Completed - Maintenance has completed successfully..

Jul 26, 08:00:00 GMT+0
Identified - We are planning for a short scheduled maintenance and upgrades of the Portflow database and infrastructure..

]]> tag:status.drieam.com,2005:Incident/cmc92xbtj000ddvc3vefgjsga 2025-06-23T11:00:00.585+00:00 2025-06-23T11:00:00.585+00:00 Bug causing events in Eduframe not being handled Type: Incident

Duration: 2 days, 3 hours and 15 minutes

Affected Components: Eduframe

Jun 23, 11:00:00 GMT+0
Monitoring - We’re writing to let you know about a technical issue we recently experienced with Eduframe. Between 4th and 19th of June, some system “events” — including the sending of certain emails — were not processed correctly. This issue has been fixed, and the system is back to normal. Our development team is actively working to to process the backlog of events, so you might receive a few emails in a short timeframe. We sincerely apologize for any disruption this may cause and thank you for your patience and understanding. In case of any further questions, please don’t hesitate to contact us at [support@drieam.com](mailto:support@drieam.com)..

Jun 24, 15:13:41 GMT+0
Monitoring - We’re providing an update on the bug that has been causing events in Eduframe not being handled. We want to start by confirming that the impact has been very limited, affecting 0.23% of all events sent during the affected period, most of which have been handled by now. Here’s what has been accomplished so far: * All delayed emails have now been sent, with the exception of those awaiting specific input from the affected customers (who will be contacted personally today). * All missed course and program enrollments have been successfully created. * Teacher & student enrollments that were retroactively created have been synced to Canvas. Our team is continuing to work diligently on the remaining checks. We estimate that 50% of these checks are complete. The current estimate to finalize everything is tomorrow afternoon. We appreciate your patience and understanding as we work to fully resolve this matter..

Jun 25, 14:15:28 GMT+0
Resolved - We’re pleased to confirm that the technical issue impacting Eduframe has been fully resolved, and the system is operating normally. As previously communicated, the impact of this issue was very limited, affecting only 0.23% of all events sent during the affected period. We’ve successfully completed all checks on missed events. We apologise for any inconvenience this may have caused. If you have any additional concerns or questions regarding this issue, or believe any specific events might have been missed as a result of this bug, please don’t hesitate to contact us at [support@drieam.com](mailto:support@drieam.com)..

]]> tag:status.drieam.com,2005:Incident/cmbqix0tt000zq4v4xqx9cwmg 2025-06-10T12:55:09.982+00:00 2025-06-11T05:06:00.000+00:00 Some background tasks in Portflow are hanging (snapshots, template imports, notifications). Type: Incident

Duration: 13 days, 4 hours and 56 minutes

Affected Components: Portflow

Jun 11, 05:06:00 GMT+0
Resolved - The implemented fixes of Heroku last hours should have made some impact on alleviating the issues in Portflow. Simultaneously, we were able to get background tasks started up again with limited and somewhat unreliable resources. This should result in more tasks completing with a slight delay. We'll keep monitoring the situation. Next update before 10.00 CEST..

Jun 10, 12:55:09 GMT+0
Investigating - Learners are experiencing that the snapshots they created are getting stuck in the creation process. We're currently investigating the issue..

Jun 10, 13:35:05 GMT+0
Identified - We have identified the cause of a number of issues in Portflow at the moment. Our cloud hosting provider [Heroku is experiencing outages](https://status.heroku.com/incidents/2822) which are causing background jobs that Portflow relies on to not complete. This may cause issues with snapshots not being finished, notifications not being sent or templates not being imported. We're closely monitoring the situation and will update you before 17.00 CEST..

Jun 10, 14:56:02 GMT+0
Identified - Unfortunately, Heroku has not been able to implement a fix for this issue. We'll keep monitoring the situation. Next update before: 19.00 CEST..

Jun 10, 16:12:57 GMT+0
Identified - The Heroku and SalesForce team are working on a solution to mitigate the issue. The situation can be monitored on [SalesForce's Trust Portal](https://status.salesforce.com/generalmessages/10001540). Next update before: Tue 11 June 8.00 CEST..

Jun 11, 07:56:00 GMT+0
Resolved - This incident has been resolved. Since the fixes of early this morning, all background tasks are running smoothly and stable again. Our cloud hosting partner Heroku and SalesForce are implementing measures to prevent this from happening again..

]]> tag:status.drieam.com,2005:Incident/cm5uu6uiz01r9m8xo7zy4ejpr 2025-01-13T09:23:35.050+00:00 2025-01-13T09:48:34.844+00:00 Limited availability Type: Incident

Duration: 25 minutes

Affected Components: Portflow

Jan 13, 09:48:34 GMT+0
Resolved - This incident has been resolved..

Jan 13, 09:23:35 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

]]> tag:status.drieam.com,2005:Incident/cm2tdokr6004rtivp3931yo2e 2024-10-28T18:54:35.537+00:00 2024-10-28T18:54:35.558+00:00 Portflow unreachable Type: Incident

Duration: 1 day, 22 hours and 4 minutes

Affected Components: Portflow

Oct 28, 18:54:35 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

Oct 28, 19:26:38 GMT+0
Identified - Portflow is currently unavailable to all users due to an issue at our hosting provider. We're currently exploring options to mitigate the issue. Next update before: 21.00 CEST.

Oct 28, 19:40:38 GMT+0
Resolved - This incident has been resolved..

Oct 28, 19:42:01 GMT+0
Resolved - This incident has been resolved and Portflow is available to all users again. Our hosting provider seems to have resolved the issue. We'll keep monitoring the situation closely..

]]> tag:status.drieam.com,2005:Incident/cm2m0ct93001cgaf4f5flpxe7 2024-10-23T11:30:00.000+00:00 2024-10-24T08:23:34.629+00:00 Limited availability Type: Incident

Duration: 21 hours and 13 minutes

Affected Components: Eduframe

Oct 24, 08:23:34 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result. We will provide you with another status report before 12:00CEST..

Oct 24, 08:43:05 GMT+0
Resolved - The problem has been solved and the Eduframe application is fully reachable again..

Oct 23, 11:30:00 GMT+0
Investigating - The Eduframe application is limited available: it is not reachable with all tries. We are currently investigating this incident..

Oct 23, 15:10:00 GMT+0
Resolved - This incident has been resolved. The Eduframe application is fully reachable again..

Oct 24, 06:25:00 GMT+0
Investigating - Unfortunately the problems do not seem to be resolved. Eduframe remains limited available. We are currently investigating this incident and will provide you with an update before 10:00CEST..

Oct 24, 07:37:14 GMT+0
Identified - We identified the issue and are currently deploying a fix. We will provide you with another update before 11:00CEST..

]]> tag:status.drieam.com,2005:Incident/cm2a5zl3s002gb1l3r725mvk1 2024-10-15T06:00:00.000+00:00 2024-10-15T07:15:00.000+00:00 Eduframe performance degraded Type: Incident

Duration: 1 hour and 15 minutes

Affected Components: Eduframe

Oct 15, 07:15:00 GMT+0
Resolved - This incident has been resolved..

Oct 15, 06:00:00 GMT+0
Investigating - This morning the Eduframe application was hard to reach..

]]> tag:status.drieam.com,2005:Incident/cm20ss6pj00tt4uidnd9hv3ys 2024-10-08T18:51:59.094+00:00 2024-10-08T18:56:36.754+00:00 Limited availability Type: Incident

Duration: 4 hours and 38 minutes

Affected Components: Portflow

Oct 8, 18:56:36 GMT+0
Resolved - This incident has been resolved..

Oct 8, 18:51:59 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

]]> tag:status.drieam.com,2005:Incident/cm20sctlk00om4uido26p5e7i 2024-10-08T18:40:02.264+00:00 2024-10-08T18:40:35.779+00:00 Limited availability Type: Incident

Duration: 34 minutes

Affected Components: Portflow

Oct 8, 18:40:35 GMT+0
Resolved - This incident has been resolved..

Oct 8, 18:40:02 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

]]> tag:status.drieam.com,2005:Incident/cm20ra6om00vznerdlsc9w5fa 2024-10-08T18:09:59.637+00:00 2024-10-08T18:09:59.655+00:00 Limited availability Type: Incident

Duration: 54 minutes

Affected Components: Portflow

Oct 8, 18:09:59 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

Oct 8, 18:10:53 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/cm20qhxbi030h13h40kdtuzey 2024-10-08T17:48:01.134+00:00 2024-10-08T17:48:01.147+00:00 Limited availability Type: Incident

Duration: 1 hour and 37 minutes

Affected Components: Portflow

Oct 8, 17:48:01 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

Oct 8, 17:49:37 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/cm20q8w0z00j99h01upuwmr51 2024-10-08T17:40:59.555+00:00 2024-10-08T17:40:59.567+00:00 Limited availability Type: Incident

Duration: 39 minutes

Affected Components: Portflow

Oct 8, 17:40:59 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

Oct 8, 17:41:38 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/cm20pw1x700gi63d68i3i5qyp 2024-10-08T17:31:00.666+00:00 2024-10-08T17:31:00.680+00:00 Limited availability Type: Incident

Duration: 3 hours and 35 minutes

Affected Components: Portflow

Oct 8, 17:31:00 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

Oct 8, 17:34:35 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/cm20phxzm00cj63d61s5tnb18 2024-10-08T17:20:02.386+00:00 2024-10-08T17:22:36.244+00:00 Limited availability Type: Incident

Duration: 2 hours and 34 minutes

Affected Components: Portflow

Oct 8, 17:22:36 GMT+0
Resolved - This incident has been resolved..

Oct 8, 17:20:02 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

]]> tag:status.drieam.com,2005:Incident/cm20opmut003b63d6sr2tcbjv 2024-10-08T16:58:01.589+00:00 2024-10-08T16:58:01.602+00:00 Limited availability Type: Incident

Duration: 6 hours and 59 minutes

Affected Components: Portflow

Oct 8, 16:58:01 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

Oct 8, 17:04:59 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/cm1ysghw4000dp60988i32eap 2024-10-07T09:07:20.963+00:00 2024-10-07T09:07:20.963+00:00 Behaviour of images in free text evidence Type: Incident

Duration: 2 hours and 23 minutes

Affected Components: Portflow

Oct 7, 09:07:20 GMT+0
Investigating - We are currently investigating the behaviour of images in free text evidence. Previously created pieces of evidence that contain images over the summer period are likely to be impacted. At this moment, we're conducting an impact analysis and impacted customers will be kept informed. Continued use of the free text evidence is not impacted..

Oct 7, 11:30:49 GMT+0
Resolved - This incident has been resolved. We were able to identify the scope and impact of the behaviour of stored images in free text evidence. The small affected group of customers will receive additional information later today..

]]> tag:status.drieam.com,2005:Maintenance/cm0xijn7f000boz02kt9y2k5g 2024-10-05T08:00:00.000+00:00 2024-10-05T08:00:00.000+00:00 Planned maintenance Eduframe Feeds component Type: Maintenance

Duration: 1 hour

Affected Components: Eduframe

Oct 5, 08:00:00 GMT+0
Identified - Are you using Eduframe Feeds to generate an EDU-DEX, Springest or Bloomville XML feed? We are planning for a scheduled maintenance of the Eduframe Feeds component during that time. None of the other Eduframe functionalities will be affected..

Oct 5, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 5, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.drieam.com,2005:Incident/clz0xmfeo87803hwolwl0gkr9k 2024-07-25T06:10:00.000+00:00 2024-07-25T08:35:26.570+00:00 Connectivity issues Type: Incident

Duration: 2 hours and 25 minutes

Affected Components: Eduframe

Jul 25, 08:35:26 GMT+0
Resolved - This incident has been resolved. .

Jul 25, 06:10:00 GMT+0
Identified - We are currently investigating connectivity issues within our Hosting provider. We are working together with our Hosting provider to resolve the issue as soon as possible. Keep a close look on this page for any updates..

]]> tag:status.drieam.com,2005:Maintenance/clxbg7z5w115413buolx5ugi4td 2024-06-22T08:00:00.000+00:00 2024-06-22T10:00:00.000+00:00 Planned maintenance Eduframe Type: Maintenance

Duration: 2 hours

Affected Components: Eduframe

Jun 22, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

Jun 22, 08:00:00 GMT+0
Identified - We are planning for a scheduled maintenance of Eduframe, on Saturday June the 22nd from 10:00-12:00 CET. During this timeframe Eduframe will not be available for use..

Jun 22, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.drieam.com,2005:Incident/clwkdqijd75403b3ojrevbifeq 2024-05-24T07:47:56.122+00:00 2024-05-24T08:13:00.000+00:00 Portflow is unavailable Type: Incident

Duration: 29 minutes

Affected Components: Portflow

May 24, 08:13:00 GMT+0
Resolved - The fix has just been deployed and Portflow is back up and running. During our latest release a bit earlier today, we had missed a crucial step, which we now made sure can no longer be missed in the future. We sincerely apologise for the inconvenience..

May 24, 07:50:23 GMT+0
Identified - Portflow is experiencing unavailability. We've identified the cause of the issue and are currently working on the fix. We expect to be back soon. Our apologies for the inconvenience. Next update before: 10.15 CEST.

May 24, 07:47:56 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:status.drieam.com,2005:Maintenance/clvwjd9dl80885bvoes2fozz0r 2024-05-18T08:00:00.000+00:00 2024-05-18T08:00:00.000+00:00 Qualtrics LTI Maintenance 18th of May (10:00 - 12:00 CEST) Type: Maintenance

Duration: 2 hours

Affected Components: Qualtrics LTI

May 18, 08:00:00 GMT+0
Identified - Dear customers, We would like to inform you about a scheduled maintenance activity that will take place on Saturday the 18th of May between 10:00 - 12:00 CEST. We appreciate your understanding and cooperation as we work to make our services even better. Kind regards, The Qualtrics LTI team.

May 18, 10:00:00 GMT+0
Completed - Maintenance has completed successfully.

May 18, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.drieam.com,2005:Incident/clw9bf7sw30123ppoj5m3zzj4a 2024-05-16T13:57:42.079+00:00 2024-05-16T13:57:42.107+00:00 Limited availability Type: Incident

Duration: 20 minutes

Affected Components: Portflow

May 16, 13:57:42 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

May 16, 13:58:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Incident/clw9bc8mm29979r9mvttzhs64h 2024-05-16T13:55:23.181+00:00 2024-05-16T13:55:23.202+00:00 Limited availability Type: Incident

Duration: 13 minutes

Affected Components: Portflow

May 16, 13:55:23 GMT+0
Investigating - Portflow is experiencing limited availability for some users. We are currently investigating this incident..

May 16, 13:55:36 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.drieam.com,2005:Maintenance/clv0sdxf02192bgocc9mo4ecb 2024-04-15T21:00:00.000+00:00 2024-04-15T21:00:01.000+00:00 Unplanned Maintenance: Database Upgrade Portflow Type: Maintenance

Duration: 30 minutes

Affected Components: Portflow

Apr 15, 21:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 15, 21:30:00 GMT+0
Completed - Maintenance has completed successfully.

Apr 15, 21:00:00 GMT+0
Identified - To keep Portflow running smoothly, we unfortunately need to execute a database upgrade on a shorter notice than you are used to. This means that Portflow will be temporarily unavailable between 23.00 and 23.30 on Monday 15 April..

]]> tag:status.drieam.com,2005:Maintenance/clsot53br17399bdnfi37j2wqw 2024-04-06T08:00:00.000+00:00 2024-04-06T08:00:00.000+00:00 Infrastructure upgrade Portflow Type: Maintenance

Duration: 1 hour

Affected Components: Portflow

Apr 6, 08:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to update crucial parts of our infrastructure. Downtime is expected to take less than 1 hour..

Apr 6, 08:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 6, 09:00:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.drieam.com,2005:Incident/clt8jm20l1605bkoosca62r1s 2024-03-01T11:00:03.906+00:00 2024-03-01T11:00:03.906+00:00 Evidence previews not available Type: Incident

Duration: 10 minutes

Affected Components: Portflow

Mar 1, 11:00:03 GMT+0
Identified - For evidence of the types _file upload_ and _LMS import_, the file previews are currently unavailable. We have found the cause of the issue and are working on a fix for this incident..

Mar 1, 11:09:52 GMT+0
Resolved - This incident has been resolved. CORS headers have been updated..

]]> tag:status.drieam.com,2005:Maintenance/clrkksnui22166bfomqy71h9hd 2024-02-03T07:00:00.000+00:00 2024-02-03T07:00:00.000+00:00 Qualtrics LTI Maintenance 3th of February (08:00 - 12:00 CEST) Type: Maintenance

Duration: 4 hours

Affected Components: Qualtrics LTI

Feb 3, 07:00:00 GMT+0
Identified - Dear customers, We would like to inform you about a scheduled maintenance activity that will take place on Saturday the 3th of February between 08:00 - 12:00 CEST. We appreciate your understanding and cooperation as we work to make our services even better. Kind regards, The Qualtrics LTI team .

Feb 3, 11:00:00 GMT+0
Completed - Maintenance has been completed. .

]]> tag:status.drieam.com,2005:Maintenance/clpckinyn22212byoh0y2cktgh 2023-12-16T09:00:00.000+00:00 2023-12-16T09:00:01.000+00:00 Database upgrade Type: Maintenance

Duration: 1 hour and 52 minutes

Affected Components: Portflow

Dec 16, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 16, 10:52:23 GMT+0
Completed - Maintenance has completed successfully..

Dec 16, 09:00:00 GMT+0
Identified - We are planning for a scheduled maintenance of the Portflow database on Saturday 16 December 2023 between 10.00 and 12.00. During this time, Portflow will be unavailable to all users..

]]> tag:status.drieam.com,2005:Maintenance/clb585bz91960zfo97y1xaflm 2022-12-01T16:00:00.000+00:00 2022-12-01T16:00:00.000+00:00 Database upgrade Type: Maintenance

Duration: 14 minutes

Affected Components: Portflow

Dec 1, 16:00:00 GMT+0
Identified - At 17.00 pm we will do an upgrade to our servers to temporary solve the responsiveness issue. This might cause a short downtime..

Dec 1, 16:14:09 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.drieam.com,2005:Maintenance/cl8u74iox35836hbn8xdss56an 2022-10-05T14:00:00.000+00:00 2022-10-05T14:00:01.000+00:00 Planned maintenance Type: Maintenance

Duration: 2 hours

Oct 5, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 5, 16:00:00 GMT+0
Completed - Maintenance has completed successfully..

Oct 5, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.drieam.com,2005:Maintenance/cl8u8td7n48130hin8nw8t97be 2022-10-04T14:15:00.000+00:00 2022-10-04T14:15:00.000+00:00 Hotfix PeerConnect Release 2022.10.0 Type: Maintenance

Duration: 40 minutes

Oct 4, 14:15:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Oct 4, 14:55:50 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.drieam.com,2005:Maintenance/cl8e88ces26362hklntn0l37kd 2022-09-23T14:00:00.000+00:00 2022-09-23T14:30:00.000+00:00 Database maintenance Type: Maintenance

Duration: 30 minutes

Sep 23, 14:30:00 GMT+0
Completed - Maintenance has completed successfully..

Sep 23, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 23, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to upgrade our database for future-proofing our application..

]]> tag:status.drieam.com,2005:Maintenance/cl7j7equc58718jhogict8f4kv 2022-09-01T15:45:00.000+00:00 2022-09-01T15:40:00.000+00:00 Release StudyCoach 2022.09.0 Type: Maintenance

Duration: 19 minutes

Sep 1, 15:40:00 GMT+0
Identified - We are releasing the new features of StudyCoach 2022.09.0; see the [release notes](https://drieam.freshdesk.com/support/solutions/articles/101000441068-release-notes-studycoach-2022-09-0)..

Sep 1, 15:50:00 GMT+0
Completed - The new version of StudyCoach has ben released..

Sep 1, 15:45:00 GMT+0
Identified - The release of StudyCoach is now in progress..

]]> tag:status.drieam.com,2005:Maintenance/cl77i76de4319jwole411kbtm 2022-08-24T11:50:00.000+00:00 2022-08-24T11:52:00.000+00:00 Release Portfolio 2020.08 Type: Maintenance

Duration: 2 minutes

Affected Components: Portflow

Aug 24, 11:52:00 GMT+0
Completed - The update has been released successfully..

Aug 24, 11:50:00 GMT+0
Identified - We're planning to do a release of Portfolio, introducing a lot of new features as described in the [release notes](https://drieam.freshdesk.com/support/solutions/articles/101000439015-release-notes-portfolio-2022-08-0)..

]]>