Drieam - Some LMS portfolio submissions not accessible – Incident details

All systems operational

Some LMS portfolio submissions not accessible

Resolved
Degraded performance
Started about 1 year agoLasted about 1 hour

Affected

Portflow

Degraded performance from 11:12 AM to 12:22 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Everything is running smoothly again.
    Our sincere apologies for the inconvenience.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result. The snapshots in the LMS should be fully accessible again.

    Next update before: 15.00 CEST

  • Identified
    Identified

    We have found the cause of the issue and are working on a fix.

    Next update before: 14.30 CEST.

  • Investigating
    Investigating

    For some users, the submitted snapshots in the LMS are not accessible. We are currently investigating this incident.

    Next update before: 14.00