Drieam - Incident related to Instructure Inherited Keys affecting parts of app – Incident details

We have applied a fix on our end. Users of Inherited Keys will need to reauthorize in Canvas, which they will be prompted to do, after which the app should function as normal.

We will continue to monitor the situation to ensure that the applied fix is working as intended.

We have investigated the impact of the incident, and are awaiting communication from Instructure in order to proceed with rectifying this for affected users. In the meantime, users of Inherited Keys, will experience some issues with Qualtrics LTI. See below for a list of what is, and is not functioning.

If you do not use an Inherited Key, and are experiencing any problems, please get in touch with support@drieam.nl.

Still functioning:

• Adding Qualtrics surveys to Qualtrics LTI.

• Distributing surveys into Canvas assignments through + New Assignment in Canvas ("manual distribution").

• Students are able to take surveys.

• Student grades are correctly passed back.

Not functioning:

• Bulk distribution wizard.

• Embedded data fields relating to API values ("API Value", "API Selection").

• Accounts list in Institute level -> Settings won't be up-to-date.

• Assignment instructor dashboard's response rate figures.

  • "Unable to communicate with Canvas" error pertains to this.

• The Linked assignments tab under a survey in Qualtrics LTI.

• Announcements & Reminders.